If I leave them connected, I have noticed that the earbuds will also occasionally disconnect (Causing the computer audio to play through the computer's speakers instead) before reconnecting several seconds later. They are perhaps not a shining bastion of quality, but they worked perfectly fine before updating windows, and they work perfectly on other devices such as my cell phone. The Headphones are OKG S12 True Wireless Earbuds. I am using a Surface Pro 7, which has built-in Bluetooth. Please contact the moderators of this subreddit if you have any questions or concerns.
I am a bot, and this action was performed automatically. It is also important to know what your full Windows version is, you can view that by going to the Settings app -> System -> About, and then it will be listed as the OS Build, for example 19042.421 Also, include as much information about your computer as possible, including the specs of your hardware, and/or the full make and model of your computer. If you have not already, be sure to include as much information about your issue that you can, including any error messages, error codes, what steps it takes to create the issue, and what you have done to troubleshoot. You may want to also post this on r/TechSupport for more exposure. This is not a generic tech support subreddit, so your post may be removed if your issue is not related to Windows, even if your computer has Windows installed. You have selected the Help post flair, which is to request assistance with the Windows 10 OS and its related systems. Has anyone else had this issue or knows a possible fix/other things I should try? I don't remember making any drastic system changes that could have caused the issue. I've tried uninstalling and reinstalling both that and the Jabras from Device Manager and had no success. I can see this in the video timer next to the Youtube volume button.įor the record, my PC doesn't come with Bluetooth and thus I'm using a Broadcom BCM20702A0 to enable Bluetooth on my computer. I also noticed during Youtube playback, while there's also no sound coming through, the video playback is stuttery and slower than normal. The headphones work fine with my phone though. If I 'remove device' from 'Show Bluetooth Devices' and re-pair them, for half a sec I can hear the windows jingle when they pair successfully but after that, nothing.
I can select them as the output device but no sound comes through. My Bluetooth headphones are paired with the PC and connect successfully. So I've had this issue for a few months and gave up on it but thought I'd try posting on Reddit for a possible fix.
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